Quality Products delivered to your
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Faqs
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| Christmas Delivery Cut Off Dates! 2023 |
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| Economy Plus | International Courier | |
| Australia | Wed 29th November | Mon 11th December |
| USA / Canada / Asia | Friday 24th November | Fri 8th December |
| UK / Europe | Friday 24th November | Fri 8th December |
| Rest of World | Monday 20th November | Wed 29th November |
What payment types do we accept ?
Accepted credit card types are Visa, Master Card, Amex and JCB. We are also a verified retailer for PayPal.
Having difficulty making a payment!
Possible reasons you might have difficulty making a payment are...
If you take too long entering your credit card details, the webpage will time out, and the order will not be processed.
More recently credit card companies have added extra security to the way they process transactions.
Yes this is a very secure website. We use PAYPAL. As per New Zealands PCI Compliance regulation all credit card details are fully encrypted and passed automatically on to the bank. We never view or have access to any card details ourselves.
Ive provided my credit card details but now its asking me some questions. Why?
New Zealand is one of the most advanced countries in the world when it comes to technology and online shopping. As such our banks have improved their security and sooner or later your bank will ask you some personal questions before it approves your purchase. This is usually a one off and once successfully approved you may never be asked any questions again. Below is a list of bank links explaining their individual policies in more detail. Please click on your bank and find out what you can expect.
ASB Credit Card Security 0800 803 804
| BNZ Master Card SecureCode | BNZ Verified By Visa Credit Card | BNZ Verified by Visa Flexi Debit |
| ANZ Verified By Visa | ANZ MasterCard SecureCode |
All displayed prices throughout this web site exclude GST and are therefore TAX FREE for Overseas Destinations. Orders within New Zealand will have GST added at the shopping cart.
All displayed prices are in New Zealand dollars.
All credit card charges are charged in the New Zealand Dollar. Your bank of origin will automatically convert the charged amount into your normal currency (eg US dollars or Australian dollars etc) The conversion rate at which this is done is entirely up to the bank with whom your credit card is with, and of course this rate will fluctuate daily.
Can I have my order gift wrapped ?
YES, you get free gift wrapping and a free gift card with personalised message when you select "Gift Wrapping"
You can leave a message for your card in the comments section of the shopping cart immediately below the
Gift Wrapping button.
Please Note: A maximum of 5 Gift Wrapping per order. (Maximum Excludes Corporate Orders)
On some international gifts selected items may be subject to import taxes or duties or delays on entering your country. These taxes or duties are your responsibility.
For the UK - United Kingdom
Within 14 days of delivery of a shipment, you may return any item you purchased from the GiftsNZ.com store,
for any reason, for a full refund of the items purchase price, provided...
* The product is undamaged and in original condition.
* The original receipt slip is included with the item.
* The item includes all original packaging and associated parts or accessories.
* The original shipping cost will not be refunded, and the cost of return postage is your responsibility and will not be reimbursed.
All refunded monies will be credited back into the same credit card that originally paid.
Engraved Items will not be refunded at all.
We cannot accept returns of opened items, damaged or soiled items, or items returned (received by us) more than 14 days after delivery.
The shipping cost of returned items is the responsibility of the purchaser, unless the return is a result of our error. The original shipping cost of returned items will not be refunded, unless the return is again the result of our error.
Before sending any returns you must contact us first!
Privacy Policy / Terms & Conditions
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced from this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use relating to this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand
We are committed to protecting your privacy. We will only use
the information that we collect about you lawfully (in accordance with the
Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order
and second, to provide you with the best possible service.
We will not give you any marketing emails from other traders in
the future.
The type of information we will collect about you includes:
your name
address
phone number
email address
credit/debit card details
We will never collect sensitive information about you without your explicit
consent.
The information we hold will be accurate and up to date. You can check the information
that we hold about you by emailing us. If you find any inaccuracies we will
delete or correct it promptly.
The personal information which we hold will be held securely in accordance with
our internal security policy and the law.
If you have any questions/comments about privacy, you should contact us.
Welcome to our web site
My wife and I have lived in the North Island of New Zealand all of our lives and have finally settled in Taupo. The temperatures here are debatably a couple of degrees cooler than the rest of the North Island but the humidity is also considerably less, suiting us both. We have worked in retail all our working lives and have enjoyed selling gifts and souvenirs the most. The customers in our store are always happy as they are usually on holiday whether they are tourists or local Kiwis. The web site seemed a natural follow on to the shop and sure enough the response has been fantastic. Thanks to all of our regular online customers.
One of the many challenges we strive to achieve is to have New Zealand Souvenirs that are original and that little bit different. As a result this web site is always changing and being updated. Old stock that is not popular is deleted and new stock tested for a limited time. We have many suppliers covering the whole of New Zealand.
New Zealand Facts
The capital on New Zealand is Wellington.
The length from tip to tip is 1770km with a width of 450km.
Population 4,927,243.
The highest point is Mount Cook at 3754 meters.
The largest lake is Lake Taupo at 606km squared.
The longest river is the Waikato river at 425km.
Largest Glacier is the Tasman Glacier at 29km.
Largest ski field is Whakapapa ski field.
Our floral emblem is the Silver fern.
The national icon is the Kiwi.
The New Zealand national Anthem is, God Defend New Zealand.
No point in new Zealand is more than 120km from a coast.
There are about 39.5 million sheep here.
compares to 9 million cattle.
New Zealand has a higher number of golf courses per capita than any other country in the world.
New Zealand has won more Olympic gold medals per capita than any other country in the world.
Gisborne is the first city in the world to see the sun rise each day.
Polynesian early settlers arrived into New Zealand in the 10th century and typically by the 12th century settlements were all about the coastline. New Zealand visited very briefly by the Dutch navigator "Abel Tasman" in about 1642. In 1769 that the British navel Captain James Cook was the first European to explore New Zealand and its coastline.
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